Delivery options
To make the dispatch of your mail safe and reliable, several options are available.
Exempt from VAT.
Registered
- Procedure: the dispatched item has a bar-code number and we provide you with a document certifying it is in our network. Upon delivery, the recipient or another designated person signs a receipt certifying that they received the item. For Australia, an item requiring the recipient's signature also requires an acknowledgement of receipt. Registering an item is legal proof of dispatch.
- Applicable for: all mail (except 'ATR' - reduced rate mail) and to all destinations.
- Online Tracking for national sendings
- Price of the option: 4.00 €
Acknowledgement of receipt
- Procedure: upon receipt, the recipient or designated person signs an "acknowledgment of receipt" which is then returned to the sender
- Applicable for: all registered mail or mail with a declared value
- Price of the option: 1.75 €
Hand-delivered
- Procedure: the mail is only delivered to the person to whom it is addressed.
- Applicable for: all registered mail or mail with a declared value
- Prix of the option: 1.20 €
Postal item with declared value
- Procedure: this option concerns valued mail which must be insured. Mail is treated in a particular way ensuring postage is secure. It is handed over to the recipient or an authorized person.
- Applicable for: all recommended mail
- Insurance included: Compensation is based on the amount of the stated value.
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Prix of the option:
- 8.00 € for registration
- For Luxembourg: 1.75 € for the insurance premium per € 125 or fraction of € 125
- For abroad 1.75 € for the insurance premium per 65 DTS or fraction of 65 DTS
- DTS conversion rate 1 DTS = € 1.1858 (non-contractual variable value)
In most cases, this service requires special packaging. Further information is available from your post office or call 4088 7647 for details on each destination.
Downloads
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Dépliant Quality Pack
PDF - 417 Kb
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xml description postal codes file
PDF - 55 Kb
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Postcodes CSV file
FILE - 434 Kb
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Postcodes XML file
FILE - 3837 Kb
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Postenveloppe Brochure
PDF - 2565 Kb
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List of postcodes
PDF - 984 Kb
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Prohibited objects
PDF - 90 Kb
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General terms and conditions DP
PDF - 136 Kb
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Service Postal Universel
PDF - 852 Kb

