Delivery options

Delivery options

To send your mail securely, several options are available.
Exempt from VAT.

Registration

  • Procedure: The mail incorporates a barcode number and we provide a document which states it has been deposited in our network. On delivery, the recipient or another designated person signs a slip confirming receipt of the mail. For Australia, an item requiring the recipient's signature also requires an acknowledgement of receipt. Registering an item is legal proof of dispatch.
  • Applicable for: all mail (except "ATR": reduced rate mail) and to all destinations.
  • Online Tracking for national sendings
  • Price of the option: 4.00 €

To spare time and avoid the queues, prepare your letters ahead of time. Print your "registered letter" label online.

Acknowledgement of receipt

  • Procedure: upon receipt, the recipient or designated person signs an "acknowledgment of receipt" which is then returned to the sender
  • Applicable for: all registered mail or mail with a declared value
  • Price of the option:€1.75

Hand-delivered

  • Procedure: the mail is only delivered to the person to whom it is addressed.
  • Applicable for: all registered mail or mail with a declared value
  • Price of the option:€1.20

Postal item with declared value

  • Procedure: this option concerns valued mail which must be insured. Mail is treated in a particular way ensuring postage is secure. It is handed over on the recipient's or to the recipient or an authorised person.
  • Applicable for: all recommended mail
  • Insurance included: Compensation is based on the amount of the stated value.
  • Price of the option:
    • 8.00 € for registration
    • For Luxembourg: 1.75 € for the insurance premium per € 125 or fraction of € 125
    • For abroad: 1.75 € for the insurance premium per 65 DTS or fraction of 65 DTS
    • DTS conversion rate: 1 DTS = €1.1858 (non-contractual variable value)

In most cases, this service requires special packaging. Further information is available from your post office or call 4088 7647 for details on each destination.